Empower Your Institution's Education Management System with Our Technical Expertise

24/7 Technological Assistance for Integrated Learning

We provide a wide range of pricing plans to meet different demands because we recognize that running an educational institution can be complicated. We constantly work to keep our prices competitive, and our pricing plans vary depending on the size of the school and the number of students. In addition to our standard support services, we now give our premium clients access to a dedicated support manager. Technical assistance requests from our clients can be made by email at techsupport@geniusedusoft.com or by phone at +91-79-26852558 / +91-79-4847 3326.

We have a secure and robust support system that can provide level 1, level 2, and level 3 support to meet various support demands. Our support staff is available to respond to your questions and address any technical problems you may be having with our platform.

GeniusEdu Management System has created a wide range of modules to meet the demands of educational institutions because we recognize that each one has specific requirements. Our modules include

Depending on their needs, customers can select from a variety of modules. To help our customers' educational institutions run more efficiently, we strive to provide them with the most prominent assistance and cutting-edge solutions accessible. We will dedicated to making sure that using our system is a seamless experience for our clients, and we will keep enhancing our customer support offerings to match their changing demands.

In conclusion, we are dedicated to giving our clients the best experience possible and to constantly enhancing our system to satisfy the always-shifting requirements of educational institutions. Please do not hesitate to contact us If you require technical help with our system or have any questions, problems, or concerns.

Support at Level 3

The ticket is escalated to the Level 3 support team in the unlikely event that the Level 2 support team is unskilled in fixing the problem. Our project manager or management team, who are more knowledgeable about the platform and decision-making, and the group includes institutions that provide complex troubleshooting and technical support services.

Dedicated Support Manager

We are aware that our premium clients may require assistance outside of what is provided by our standard support system due to their unique needs. A dedicated support manager who serves as the client's single point of contact to satisfy this requirement. The support manager will be in charge of making sure that all questions and problems raised by clients are promptly and effectively answered. The support manager also regularly updates the customer on the status of their requests.

Support Channels

We give our clients multiple ways to contact us for technical support. Customers can reach us by calling +91-79-4847 3326 or emailing techsupport@geniusedusoft.com, which is our technical support email address. Customers can log in and submit support tickets through a separate support site that we also have. Customers can contact our support staff through the help portal and keep track of the progress of their tickets.

We dedicatedly provide our customers with the best assistance at GeniusEdu Management System. Our support staff is madeup of experienced specialists committed to resolving any problems our customers may have. We have a secure support structure in location and several help channels to ensure that our customers' concerns are addressed quickly and effectively. To further ensure their unique needs are satisfied, we designate a dedicated support manager for each of our premium customers.